Questions and Answers about GSR
Jun. 17, 2026
| Q: | Are you a manufacturer? |
| A: | Yes, we are the manufacturer of threading tools. |
| Q: | Are you able to accommodate a factory audit? |
| A: | Yes, we are |
| Q: | What international standard threads can you produce? |
| A: | We can produce different threads under ISO529, DIN, JIS and ANSI standards |
| Q: | What materials are available for your products? |
| A: | High Speed Steel and PM |
| Q: | Can you provide a certificate of material? |
| A: | Yes, sure, each batch of raw materials is accompanied by a material certificate |
| Q: | Has your company been certified to ISO 9001? |
| A: | Yes we have |
| Q: | What is the precision grade of the tap? |
| A: | Usually it is 6H but we can make other tolerance as you require |
| Q: | Can it guarantee that the thread will pass the go/no-go gauge inspection in one go after tapping? |
| A: | These are the testing requirements we must comply with |
| Q: | Are the tools laser-marked, and can the batch be traced? |
| A: | Yes, each of our taps is marked with a tracking code |
| Q: | Can the product be customised with a brand logo? |
| A: | Yes, we do a lot for our customers |
| Q: | What coatings are available? |
| A: | The most commonly used coatings are TiN, TiCN, TiAlN, DLC and we can do vaporizing |
| Q: | Can you provide a complete threading solution (for example, from pilot drill bits to threading tools)? |
| A: | Yes, we can provide a comprehensive range of products |
| Q: | Does your international trade team have any technical staff who can directly recommend suitable cutting tool solutions? |
| A: | We have a team of professional technicians who can provide tailored solutions to meet your specific requirements. |
| Q: | What is your minimum order quantity? How does this apply to non-standard customised items and standard stock items? |
| A: | We generally hold stock of standard products and standard specifications; however, for non-standard products, this depends on the specific circumstances. |
| Q: | What payment methods do you accept? |
| A: | T/T, L/C etc |
| Q: | Are the standard sizes in stock? How long does it take for them to be dispatched after placing an order? |
| A: | Yes, we have standard sizes in stocks and can be sent within 2-3 days |
| Q: | What is the typical lead time for non-standard custom-made items? If I require an urgent order, what is the shortest lead time? |
| A: | It depends. Usually 30days at least |
| Q: | What is your standard packaging? Can you provide private-label or neutral colour box packaging? |
| A: | We use neutral individual plastic box, and we can do private-lable, we are quite professional on this |
| Q: | Do you offer customised options such as blow-moulded trays or metal tins for tooling sets? |
| A: | We offer standard packaging options, but if a customer has specific requirements and the order quantity is sufficient to justify customisation, we can accommodate this. |
| Q: | What is the procedure for quality problems? Is it a restock, a refund or compensation? |
| A: | In the event of a quality issue, we can offer a replacement, a refund or another mutually agreed solution. |
| Q: | Could you provide some recommendations on cutting parameters based on the material we are machining and the operating conditions? |
| A: | Yes, we can |
| Q: | If I were to become a regional agent for your brand, could you guarantee me exclusive rights in my area? |
| A: | We must do that for you |
| Q: | Can you provide free samples? |
| A: | Samples of standard products are free of charge, but the customer is responsible for the delivery costs. |
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